Healthtech Consultant

Healthtech Consultant

Requirements

• Minimum 2-3 years in a Consulting position in healthcare.
• University degree or college diploma in Information Technology/Systems, health related field or equivalent.
• Change Management Certificate an asset.
• PMP, ITIL or another Health Informatics Certificate an asset.
• Deep experience in implementing, optimizing and supporting EHR solutions gained from prior consulting engagements, hands on experience at a healthcare organization, and EHR training including Fundamentals and Design and Build classes.
• Strong communication skills, written and verbal; Very high degree of professionalism.
• Highly organized, able to multi-task as well as maintain intense focus on individual tasks.
• Self-starter with ability to maintain schedule, meet deadlines, and monitor one’s own work product.
• Highly adaptable; able to acclimate quickly to new project assignments.
• Ability to adhere to client workplace rules and regulations.
• Varying travel and living arrangements due to project location changes.
• Aptitude for mentoring and guiding others.
• Possess a strong work ethic who treats others with respect, keeps commitments, inspires the trust of others, works ethically and with integrity, and upholds organizational values.

Responsibilities

• Performing healthcare enabling technology related consulting for Healthtech clients.
• Assist or lead Healthtech projects as appropriate applying the skills and qualifications outlined in the Project Lead role description.
• Apply technical expertise to individual client system design and configurations in order to identify, troubleshoot, and resolve problems.
• Apply consulting expertise to lead and guide healthcare enabling technology projects including but not limited to IMIT strategic planning, total cost of ownership and system planning.
• Tracking and documenting risks and issues.
• Analyzing and documenting workflows for the consultant’s area of expertise.
• Guiding client through future state workflows and configurations.
• Lead or support data collection and other requirements for system design in a Data Collection Worksheet.
• Perform system configuration in the clinical information system using native tools.
• Supporting the clinical information system testing process including test script development, testing, documentation of issues and troubleshooting.
• Develop and deliver training to client’s super users or end users.
• Supporting goes live of new system or new functionality including staffing command centre for issue logging, troubleshooting, escalation and training.
• Working closely with project leadership, including documentation and facilitation.
• Working closely with health system end-users; monitoring workflows, providing documentation, and optimization suggestions.
• Assist with meetings regarding project status and on-going work-product coordination.
• Working with the Healthtech Team on supporting sales enablement and business development activities, which may include identification of additional client opportunities, onsite presentations, and supporting proposal creation.
• Additional specific duties related to the project as may be required and dictated by individual clients. These duties are documented on a per-contract basis in the client’s Statement of work.
• May be invited to attend corporate functions as a representative of the company to meet prospective consultants, as well as solidify relationships with client and Healthtech co-workers.
• Working/leading Healthtech projects that may be assigned on an ad hoc basis and may assist other corporate initiatives as necessary, directed, assigned, or requested.

Preferred Qualifications

• Change Management Certificate an asset.
• PMP, ITIL or another Health Informatics Certificate an asset.