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Senior Operations Manger
Company | Hello Fresh |
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Location | Burr Ridge, IL, USA |
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Salary | $116250 – $140000 |
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Type | Full-Time |
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Degrees | Bachelor’s |
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Experience Level | Senior |
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Requirements
- 5+ years of management experience leading an industrial kitchen or production operations center; preferably in food service or food production
- Bachelor’s Degree – Master’s preferred
- Ability to think strategically and communicate at the executive level, coupled with top-notch organizational skills and an attention to detail
- Familiarity with FSMA, HACCP, SQF
- Demonstrated ability to effectively motivate, develop and manage 100+ employees a day – our culture is a critical part of our success, and you are directly responsible for driving it
- Deep knowledge of Lean and Agile Production
- Comprehensive background in Prepping, Cooking, Plating, Food Safety & Quality and Fulfillment
- Interest in spending most of your time on the shop floor and working directly with all levels of staff
- Demonstrated success at delivering new product initiatives in both a large company and start-up environments
Responsibilities
- Build & establish a strong team with a leadership pipeline; coach and develop talent within each functional area of fulfillment (Kitchen, Prepping, Plating, Food Safety & Quality and Fulfillment)
- Develop trust, credibility, effective and collaborative relationships with Factor_ peers and direct reports
- Work with managers to execute final Production Scheduling
- Ensure product quality of the department
- Be the liaison between the site operation, kitchen, R&D and other functions within Headquarters, helping your team to identify the key priorities for the site
- Be responsible for production area continuous improvement initiatives and direction
- Develop high standards for execution to meet all KPI’s & financial metrics while supporting your team in achieving daily, weekly, monthly and annual goals
- Ensure adequate communication of company goals and priorities to Production Center team, including leading monthly meetings to engage and inspire a diverse, growing workforce
- Drive continuous improvement when it comes to Safety, Quality, Cost, and Delivery
- Create a positive team dynamic that encourages all employees in the production center to provide timely feedback to direct/indirect reports, drive positive change within the facility, adapt to the ever-changing business needs and ensure that the team does the same, actively listen and accept feedback, convey ideas and/or concerns, communicate and hold operators accountable to the Factor_ brand, KPI’s, and culture.
Preferred Qualifications
- APICS CPIM or CSCP certification (preferred)
- Spanish Proficiency preferred