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Senior Operations Manger

Senior Operations Manger

CompanyHello Fresh
LocationBurr Ridge, IL, USA
Salary$116250 – $140000
TypeFull-Time
DegreesBachelor’s
Experience LevelSenior

Requirements

  • 5+ years of management experience leading an industrial kitchen or production operations center; preferably in food service or food production
  • Bachelor’s Degree – Master’s preferred
  • Ability to think strategically and communicate at the executive level, coupled with top-notch organizational skills and an attention to detail
  • Familiarity with FSMA, HACCP, SQF
  • Demonstrated ability to effectively motivate, develop and manage 100+ employees a day – our culture is a critical part of our success, and you are directly responsible for driving it
  • Deep knowledge of Lean and Agile Production
  • Comprehensive background in Prepping, Cooking, Plating, Food Safety & Quality and Fulfillment
  • Interest in spending most of your time on the shop floor and working directly with all levels of staff
  • Demonstrated success at delivering new product initiatives in both a large company and start-up environments

Responsibilities

  • Build & establish a strong team with a leadership pipeline; coach and develop talent within each functional area of fulfillment (Kitchen, Prepping, Plating, Food Safety & Quality and Fulfillment)
  • Develop trust, credibility, effective and collaborative relationships with Factor_ peers and direct reports
  • Work with managers to execute final Production Scheduling
  • Ensure product quality of the department
  • Be the liaison between the site operation, kitchen, R&D and other functions within Headquarters, helping your team to identify the key priorities for the site
  • Be responsible for production area continuous improvement initiatives and direction
  • Develop high standards for execution to meet all KPI’s & financial metrics while supporting your team in achieving daily, weekly, monthly and annual goals
  • Ensure adequate communication of company goals and priorities to Production Center team, including leading monthly meetings to engage and inspire a diverse, growing workforce
  • Drive continuous improvement when it comes to Safety, Quality, Cost, and Delivery
  • Create a positive team dynamic that encourages all employees in the production center to provide timely feedback to direct/indirect reports, drive positive change within the facility, adapt to the ever-changing business needs and ensure that the team does the same, actively listen and accept feedback, convey ideas and/or concerns, communicate and hold operators accountable to the Factor_ brand, KPI’s, and culture.

Preferred Qualifications

  • APICS CPIM or CSCP certification (preferred)
  • Spanish Proficiency preferred