Veterans Affairs and Enrollment Certification Coordinator

Veterans Affairs and Enrollment Certification Coordinator

Requirements

• Bachelor’s degree and up to 2 years relevant experience or equivalent combination of education and experience.
• Experience in maintaining compliance with policies and/or federal and state laws and regulations, including FERPA.
• Exceptional analytical, reasoning, organization, and communication skills, and attention to detail.
• Successful completion of New School Certifying Officials VA training within 30 days of start date.
• Ability to recognize and protect confidential information and exercise judgment, tact, and diplomacy in handling sensitive information and situations.
• Experience in achieving and maintaining compliance, especially for Veterans Affairs (VA) Education Benefits, Department of Defense (DoD) Tuition Assistance, NCAA, Ivy League and Federal Title IV Financial Aid.
• Experience collecting requirements, documenting, and testing business processes.
• Proficiency in the Microsoft Office suite (Word, Excel, PowerPoint, Access).
• Demonstrated ability, including strong interpersonal skills and excellent communication skills, to work in a student support, service-oriented office. Must include a strong commitment to delivering excellent customer service.
• Ability to juggle many different projects simultaneously, with consistent accuracy, follow-through, and timely completion.
• Experience in and/or demonstrated commitment to supporting diversity, equity, access, inclusion, and wellbeing. Experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds.

Responsibilities

• Support day-to-day operations as the School Certifying Official (SCO) for VA Education Benefits and DoD Tuition Assistance.
• Work closely with the Assistant Registrar of Compliance and the Compliance and Business Analyst to monitor and report student enrollment information to the VA and DoD – term dates, credit loads, qualifying costs – in order for benefit payments to be disbursed.
• Understand regulatory requirements and assist in completing required reporting for NCAA and Ivy League student athlete reporting and Title IV enrollment compliance.
• Review student’s registration at the beginning of each term/semester to ensure compliance with VA and DoD policy.
• Create and review grade reports each term/semester to ensure students are meeting all academic and VA and DoD progress requirements.
• Assist with the review of student’s registration in accordance with NCAA and Ivy League rules to ensure compliance and athletic eligibility.
• Answer questions regarding current enrollment, benefits, payments and change of status.
• Assist the Assistant Registrar of Compliance and Academic Records with the VA and DoD registration of new or changing academic programs.
• Track students in institutional programs and notify the Assistant Registrar of Compliance of any changes.
• Assist the Assistant Registrar of Compliance with planning and providing additional institutional programs, events, and activities to support students.
• Investigate new systems functionality that could assist in streamlining business processes and efficiencies across campus.
• Commitment to achieving and maintaining compliance, particularly for the administration of VA Education Benefits and DoD Tuition Assistance.
• Coordinate Veterans Administration communications and certification process.
• Ensure PeopleSoft setup for each certification year.
• Coordinate system setup updates with the Assistant Registrar for Compliance and the Compliance and Business Analyst.

Preferred Qualifications

• Experience working with Enrollment Manager, Tungsten, Teamworks, and National Student Clearinghouse.
• Experience working with student veterans in a university setting.
• Proof of authorization to certify to the VA [copies of VA Form 22-8794 (Designation of School Certifying Officials) and training certificates].
• Experience using PeopleSoft Student Records and Campus Community modules.
• Knowledge and experience of techniques and use student information systems and common reporting tools like Oracle Analytics (OAS) or Tableau to determine solutions to resolve business needs and create and enhance business processes.
• Experience working in a Cornell student service office (such as Bursar, Financial Aid, Graduate School, or college registrar office).