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Process Transformation Lead Specialist

Process Transformation Lead Specialist

CompanyMFS
LocationBoston, MA, USA
Salary$Not Provided – $Not Provided
TypeFull-Time
Degrees
Experience LevelSenior

Requirements

  • 6-8+ years of experience in risk management, internal controls, operations, consulting or related experience in Financial Services.
  • Proven track-record of developing executing target measurement framework (KPIs and OKRs) and improving operational processes to achieve business objectives.
  • Strong data-driven analytical abilities to interact and work effectively across functional teams.
  • Proven experience managing cross-functional projects,and driving process improvement initiatives.
  • Strong ability to interpret data, identify trends, and develop strategies for operational efficiency.
  • Excellent stakeholder management, influencing, and change management skills.
  • Hands-on experience in business process reengineering and system integrations.
  • Certification in Lean Six Sigma, Lean or other process improvement methodologies.

Responsibilities

  • Proactively design, execute and monitor the performance measurement framework (metrics, KPIs and OKRS) driving alignment with the business strategy.
  • Monitor key performance indicators and operational metrics to measure success and refine strategies as needed.
  • Promote the risk culture within the business and monitor through ongoing assessments of the risk management and internal control frameworks.
  • Conduct thorough process reviews to gain a detailed understanding of purpose and alignment with business objectives. Create standardized templates to document the process flows, identified risks and mitigating controls.
  • Identify, recommend and implement improvement opportunities to positively transform workflows, process efficiencies and maintain an effective internal control environment.
  • Build and maintain relationships across cross-functional stakeholders and proactively foster effective communication between levels of staff and management.
  • Ensure new business initiatives are reviewed for risk and control compliance.
  • Present any summary findings or results in a clear and concise manner.

Preferred Qualifications

    No preferred qualifications provided.