IT Contract Specialist

IT Contract Specialist

Requirements

• Typically requires 4+ years of professional experience.
• Minimum of 4 years of experience in IT contract management or a related field.
• Supplier performance management – experience holding the supplier accountable ensuring compliance with Service Level Agreements (SLAs) and contractual obligations.
• Project Management – Experience in project management, including coordinating with cross-functional teams to ensure that contracts are executed on time, within budget, and in accordance with project goals.
• Technical proficiency: Strong analytical and problem-solving abilities. Proficiency in MS Office Suite applications, experience using contract management software solutions preferred.

Responsibilities

• Contract Administration: Oversee the entire contract lifecycle, including drafting, reviewing, negotiating, and finalizing contracts with vendors. Ensure all contracts comply with company policies and legal requirements.
• Dispute and Risk Management: Ensure compliance with contractual terms and conditions and manage any changes or amendments. Conduct thorough research and analysis to identify potential issues or disputes related to contracts. Review and analyze complex contracts for potential risks and liabilities.
• Stakeholder Management: Collaborate with legal, finance, BU leaders, IT Service Area Managers and other key stakeholders to ensure alignment and compliance. Collaborate with stakeholders to gather and define requirements to ensure business strategies and goals are clear and support organizational objectives. Strong relationship skills are critical, to define scope, identify specific contractual requirements and develop and manage a solid plan.
• Reporting and Analytics: Develop and implement reporting mechanisms to track and measure supplier performance, contract compliance, and value delivery. Support reporting on key performance indicators (KPIs) and contract status.
• Continuous Improvement: Identify and implement process improvements to enhance contract management efficiency and effectiveness. Review and assess current documentation and processes and implement improvements and/or automation to reduce manual effort. Foster a culture of continuous improvement within the VMO.

Preferred Qualifications

• Communication skills – Strong verbal and written communication skills to effectively interact with internal and external stakeholders. Provide training and guidance on contract management.
• Interpersonal skills: Ability to work independently, take full accountability, be self-motivated and capable of working independently with minimal supervision. Strong attention to detail with enhanced organizational skills. Is comfortable working under pressure with changing priorities and tight deadlines.