Sr Product Manager – Technical

Sr Product Manager – Technical

Requirements

• Bachelor’s Degree Computer Science, Engineering, IT or equivalent experience. (Required)
• 6+ years experience in hands on technical writing production code, solution engineering, or technical architecture in large scale company/application/product environment (Required)
• 7+ years of relevant Product Management experience in an agile software product development environment. Advanced level understanding of customer experience (Required)
• Agile Methodologies: Proven success in advising matrixed resources and delivering software, with Agile Scrum methodologies and other commonly used tools, across multiple teams. (Required)
• Technical Writing: Strong requirements elicitation, and proven writing skills including the ability to write concisely and clearly for different audiences. (Required)
• Collaboration: Experience with successive elaboration and ability to develop Initiatives, Features and User Stories that the DevOps teams can ingest (Required)
• Product Management: Experience in delivering large and complex business/technology initiatives as Product Manager or lead technology role. (Required)
• Communication Proven track record to effectively and connect with Leadership, while employing a high degree of collaboration and influence. Excellent written and verbal communication skills with ability to present sophisticated technical information in a clear and concise manner to a variety of audiences including executives and non-technical leaders. (Required)
• Technology: Deep understanding of platform technologies and components such as security, performance, optimization, API integration. Advanced knowledge of full technology stack on which your assigned product runs. (Required)
• Business Analysis: Strong analytical skills with demonstrated ability to identify/analyze/synthesize product use data and use the data to drive decisions. (Required)
• SQL Proficient with SQL, Tableau, other analytical solutions like SAS, SPSS. (Required)
• Integration Knowledge and experience with integration patterns, API’s, and protocols such as REST, EDI, SOAP, etc. (Required)
• DevOps: Extensive knowledge of DevOps (CI / CT / CD) and application of CI/CT/CD in Agile environment. (Required)

Responsibilities

• Owns product end to end for sophisticated or cross-platform solutions for products and platforms of the highest level of complexity and scope, or family of products and platforms. This includes crafting, managing, maintaining and communicating product vision and strategy including technical vision and capabilities.
• Partners with business, internal/external collaborators and Leadership to understand current customer experience, identifies areas of opportunity
• Conducts analysis of quantitative and qualitative data to identify product innovation opportunities or root cause of issues, and assess opportunity size and impact.
• Conducts cost-benefit / return on investment / NPV analysis, to support data-driven decision making.
• Works with partners and follows enterprise process to secure and maintain product funding.
• Drives specific ad hoc analysis and presents information to executive level management on request.
• Influences product feature set or technical improvements to improve customer experience.
• Works with external third parties to assess partnerships and licensing opportunities.
• Maintains current understanding of tech trends. Assesses how trends impact the roadmap or build opportunity for innovation of the product.
• Collaborates with PM and Dev leaders to design, architect and assemble effective Agile delivery
• Manages strategic and operational work across the entire Program, including capacity planning, status reporting, and Quarterly Planning (portfolio). Drives internal initiatives such as process improvements and champions adoption and adherence to Agile and DevOps standard processes
• Runs or contributes significantly to key Agile ceremonies: Scrum of Scrums, Feature Reviews, System Demos, Retrospectives, etc
• Translates product/platform strategy by writing detailed features consumable for Dev teams for highly sophisticated products with multiple transactions and touchpoints. This work may include creation of prototypes
• Scopes and ensures alignment on the prioritization of activities based on business and customer impact
• Is accountable for and collaborates with others in creation of the program charter/domain roadmap and all program communications (mission statement, critical metrics, key partner/collaborator teams, program roadmap/key initiatives). Directs others in the facilitation of team and project/program meetings. Develops definition and measurement of success metrics to objectively quantify project success. Ensures that project execution aligns with approved methodology. Ensures that overall program is managed to strategic dates.
• Ensures existing production defects are factored into regular backlog prioritization for resolution based on priority
• Collaborates with partners and Dev / Execution teams to create and communicate anticipated release schedule
• Supervises the development of program roadmaps, project plans and schedules, and provides budget oversight for the business group on the program(s). Incorporates strategic factors into Program/Project Scope and recommendations. Influences factors that create change and scope creep. Can lead and help others to understand the implications of change including legitimate scope shift
• Holds regular meetings and coordination activities with other PM’s and Product Owners (if applicable) to ensure parallel work is in sync and dependencies are known
• Generates and maintains dashboards and reports that track product/platform health and success metrics, technical metrics
• Assists with the overall execution relating to all aspects of the software development process, from defining the strategy and architecture through deployment and support
• Recognizes and communicates technical challenges to partners and makes educated trade-off decisions with the team
• Accountable for product quality and performance in production environment and product team response in event of critical or high impacting defect, including communications to partners at all levels
• Drive and enable core agile practices and tenants: efficient just-in-time flow; lean practices; elimination of waste; DevOps CICD

Preferred Qualifications

• Certified Scrum Master (CSM) Scrum Product Owner Certification (CSPO) (Preferred)
• Other Technical Certification Agile Certified Practitioner (PMI-ACP) (Preferred)