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Sr. Manager – Product Communications

Sr. Manager – Product Communications

CompanyWhatNot
LocationSan Francisco, CA, USA, Los Angeles, CA, USA, New York, NY, USA
Salary$170000 – $200000
TypeFull-Time
Degrees
Experience LevelSenior, Expert or higher

Requirements

  • 7+ years of public relations or corporate communications and product communications experience
  • Proven experience in product communications, with the ability to shape and manage complex product stories and strong relationships with relevant reporters
  • Exceptional storytelling and writing skills, with a track record of crafting compelling narratives, press materials, and blog posts
  • Strategic project management expertise, including the ability to plan, prioritize, and execute communications initiatives in a fast-moving environment
  • Experience in strong cross-functional collaboration with Product, Marketing, and Account Management teams to align messaging and drive adoption of new tools and features amongst new and existing users
  • Adaptability in a high-growth environment, with the ability to work independently and execute effectively amid ambiguity

Responsibilities

  • Own the strategy for showcasing Whatnot’s product innovation and new features, crafting messaging that resonates with sellers, buyers, and industry stakeholders
  • Stay closely aligned with the product roadmap to identify key communications opportunities that reinforce Whatnot’s overarching innovation narrative
  • Develop strategic communications and PR touchpoints to highlight how our evolving tools and features enhance the live shopping experience
  • Cultivate relationships with key reporters across tech and commerce
  • Develop strategic pitch angles, secure high-impact coverage, and craft compelling narratives that position Whatnot as the leader in live shopping and seller success

Preferred Qualifications

  • Experience in a high-growth startup, marketplace, or creator-focused platform is a plus