Account Manager
Company | WhatNot |
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Location | San Francisco, CA, USA, Los Angeles, CA, USA, New York, NY, USA |
Salary | $134000 – $180000 |
Type | Full-Time |
Degrees | |
Experience Level | Senior |
Requirements
- 5+ years of experience working in sales and/or account management function, specifically working with top business partners, streamers, and/or creators
- Past experience growing and scaling Account Management teams within an organization
- Specific knowledge of Salesforce, AirTable, Sigma, and other tools to expertly manage your accounts
- Strong project management, organization, and stakeholder engagement skills, including multitasking to lead and execute multiple projects in parallel
- Exceptional interpersonal skills and ability to work effectively with internal and external stakeholders, building strong functional relationships based on trust and respect.
Responsibilities
- Develop and nurture strong seller relationships to support the business through a consultative approach
- Grow seller business through clear, data-driven POVs, and recommendations that align with overall business and company goals
- Manage a targeted book of business and develop a strategy for both short and long-term sustained success
- Drive in-quarter business growth and product adoption
- Partner with cross-functional teams across the organization to share insights and learnings from our sellers
- Advocate for our sellers and their needs, clearly articulating business and revenue impact and needs to unlock growth
- Perform project management on initiatives across a variety of cross-functional team stakeholders and drive projects to successful outcomes.
Preferred Qualifications
- Be a Whatnot seller or entrepreneur yourself
- Passion for creator communities and/or existing Whatnot product categories
- Experience buying and selling in online marketplaces.