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Director – Customer Planning and Strategy

Director – Customer Planning and Strategy

CompanyWunderman Thompson
LocationDetroit, MI, USA
Salary$75000 – $180000
TypeFull-Time
Degrees
Experience LevelSenior, Expert or higher

Requirements

  • Excellent business strategy and analytics experience
  • Strong omnichannel communications and business strategy background
  • Familiarity with automotive aftermarket competitors

Responsibilities

  • Lead the RSM (Retail Service Marketing) communications strategy team in partnership with account and creative departments.
  • Core member of client facing solutions team helping provide strong initiative and compelling thought leadership and proactive creativity/innovation, leveraging WPP’s resources (and others as necessary) to address the short and long term strategy needs for Ford.
  • Apply informed, data and fact-driven views of how diverse insights drive brand platforms, cross-channel campaign executions—especially in the current context of media fragmentation, technology proliferation, consumer empowerment, data privacy and globalization.
  • Deliver strategic outputs that include consumer research, empirical data analysis, briefs, positioning, journeys, competitive analysis and content strategy.
  • Develop marketing communications platforms based on knowledge / understanding of multi-level sales organizations and ‘brand at retail.’
  • Help integrate communications strategies for national, regional, local applications.

Preferred Qualifications

  • Familiarity with automotive aftermarket competitors