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Operations Manager – Jackpocket
| Company | DraftKings |
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| Location | Kansas City, KS, USA |
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| Salary | $60400 – $75500 |
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| Type | Full-Time |
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| Degrees | Bachelor’s |
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| Experience Level | Mid Level |
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Requirements
- Bachelor’s degree or equivalent experience with at least 3 years of operations and people management experience
- Availability to support a continuous operation including nights, weekends, and holidays
- Proven ability to lead large-scale operations and improve operational processes in fast-paced, high-growth environments
- Strong experience in personnel management, including hiring, scheduling, team development, and performance management
- Experience in fast-paced environments, with a knack for technology and familiarity with common software, including Microsoft Excel
- Self-starter mentality and sharp attention to detail, with the ability to prioritize and tackle tasks independently
Responsibilities
- Lead the daily operations of the fulfillment center, including overseeing lottery ticket processing
- Train, mentor, and support ongoing professional development for team members to enhance performance
- Establish best practice framework and standard operations procedures ensuring optimal efficiency for the fulfillment center
- Manage employee scheduling, timecard approvals, and ensure a safe and compliant work environment
- Oversee full facility management, including coordination with local lottery representatives, handling facility maintenance, and taking ownership of all facility-related issues
- Execute cash balance reporting and support various initiatives to support daily fulfillment center operations
- Regularly communicate with regional and senior management to ensure alignment
Preferred Qualifications
No preferred qualifications provided.
