Senior Solution Consultant
Company | Genesys |
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Location | Las Vegas, NV, USA, Los Angeles, CA, USA, Boise, ID, USA, Phoenix, AZ, USA, Denver, CO, USA |
Salary | $94300 – $175100 |
Type | Full-Time |
Degrees | Bachelor’s |
Experience Level | Senior |
Requirements
- A passion for technology and helping people solve problems
- Interpersonal communication, polished verbal and written communication
- Ability to work in a fast-paced, cross-functional team environment and able to multitask, prioritize and be detail-oriented
- Have the technological know-how of IT-concepts, software-standards as well as database and networking technologies
- Ability to understand customers security needs and articulate a solution
- Bachelor’s degree, preferred experience implementing or integrating with CRMs and/or software implementation or coding experience
- Ability to travel up to 50%
Responsibilities
- Run workshops with business users to uncover gaps and opportunities, define the projected benefits and present the outcomes to all stakeholders
- Create a customized demo and have the opportunity to tell the story that showcases the solution
- Stay up to date on Genesys products and industry best practices that will allow you to continue to advise the customer through the implementation process to ensure value
Preferred Qualifications
- Experience working with Cloud or SaaS company preferred