Facilities Coordinator - Soft Services

Facilities Coordinator – Soft Services

High School Diploma or GED required
3+ years subcontractor management experience preferred
IFMA or BOMA certification is a plus
Knowledge of current industry trends, best practices and technology
3+ years managing and reporting subcontractor activities in a production environment
Prior experience working in a facility management production environment a plus
Knowledge/experience of project management practices a plus
Analytical and quantitative skills with proven ability to develop strategic solutions
Customer service and invoice processing is critical
Ability to read floor plans a plus
Experience working with GSuite is a plus

Manage the operational day to day facility responsibilities for the FAL including subcontractor coordination with focus on several key buildings. Ensuring adherence of regulations of all local and federal laws with respect to the operation of the FAL. (40%)
Coordinate subcontractor activities to prevent impact to Mfg. Operations and minimize impact to end users. (30%)
Recommend and manage initiatives to increase and improve service delivery considering both cost and quality – KPI Management. (30%)
Manages vendors on a daily basis; identifies training and tracks performance to KPI’s, effectively communicates with stakeholders in a timely manner.
Coordinate and Facilitate Monthly and Quarterly business reviews within contract guidelines with proper points of contact.
Cooperate and coordinate all activities with entire FM team
Review, approve and process invoicing for related activities
Development and tracking of corrective action plans regarding service delivery
Coordinate the upkeep of interior space
Other duties as directed by facility manager