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Product Enablement Manager – Acute & Payer
| Company | PointClickCare |
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| Location | Mississauga, ON, Canada |
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| Salary | $87600 – $94200 |
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| Type | Full-Time |
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| Degrees | |
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| Experience Level | Mid Level, Senior |
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Requirements
- Experience in SaaS new product introductions and new product enhancement releases, specifically in Healthcare.
- Experience with agile methodologies, Scrum Master Certified (SMC), Project Management Professional (PMP).
- Excellent communicator, comfortable engaging with both technical and non-technical audiences through written and verbal communication.
- Detailed and action-oriented: enjoy taking on new opportunities, tough challenges, and do so with a sense of urgency, high energy, and enthusiasm.
- Excel at time management and prioritization, juggling a variety of projects, working autonomously and developing efficient workflow practices.
Responsibilities
- Define deliverables for post-sales teams’ needs for the phases of New Product Introduction and Release & Roll Out process.
- Build the project plan and timelines with defined deliverables for all new A&P product launches for the Professional Services, Technical Services, Customer Success and Customer Support teams.
- Measure and analyze launch goals and performance metrics to ensure successful outcomes and continuous improvement.
- Establish a clear and effective communication strategy for all releases to keep stakeholders informed and aligned.
- Continuously monitor the implementation of the new product, shadowing in-progress implementations to identify any issues or areas for improvement.
- Strive to understand the ‘why’ behind current workflows and enthusiastically develop improvements.
Preferred Qualifications
No preferred qualifications provided.
