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Hub Supervisor
| Company | O’Reilly Auto Parts |
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| Location | Chino, CA, USA |
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| Salary | $16 – $24.5 |
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| Type | Full-Time |
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| Degrees | |
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| Experience Level | Mid Level, Senior |
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Requirements
- Ability to operate effectively in a fast-paced environment
- Good organizational and planning skills
- Ability to analyze and solve problems
- Excellent interpersonal skills
- Must be an effective communicator
- Ability to quickly match alphanumeric sequences
Responsibilities
- Manage and oversee all aspects of daily hub operations
- Supervise city delivery dispatcher(s), hub delivery specialists, and any other team members assigned to hub
- Serve as supervisor responsible for managing and maintaining a high level of accuracy and customer service for all city delivery service functions
- Work with city delivery dispatcher(s) to ensure that all product is properly invoiced to spoke stores
- Investigate all shipping and inventory discrepancies related to hub and ensure they are corrected in a timely manner
- Assist with monthly cycle counts and other inventory control duties as assigned
- Ensure all hub stockers and related personnel are checking in and putting up stock orders in an accurate and timely manner
- Ensure proper shrinkage focus and tools are in place to minimize the store’s exposure to theft and paperwork shortages
- Responsible for oversight of all hub delivery routes under his or her responsibility
- Ensure safe driving practices are followed as well as all policies related to delivery service
- Manage all expenses related to hub side of business to maximize profitability for hub and spoke stores
- Maintain an organized, clean city delivery area divided into areas/bins for each spoke store
- Schedule hub employees to ensure adequate coverage while meeting payroll budget
- Maintain monthly work schedule for all team members under his/her supervision
- Ensure city delivery dispatcher is monitoring delivery specialist’s route schedule, while communicating any delays to stores remaining on the route
- Work with store manager to ensure route is covered in absence of regular city delivery supervisor and/or city delivery specialists
- Work with store manager and hub delivery specialists to ensure vehicles are well maintained and quarterly inspections are completed thoroughly and accurately
- Ensure mileage is being entered into the asset management system daily
- Provide input to store manager with regard to city delivery dispatcher and delivery specialists’ performance in preparation for performance evaluations
- Assist in the hiring process by completing recruiting tasks, scheduling and participating in interviews, evaluating candidates, and collaborating with management to ensure the selection of qualified team members
- Ensure that all new driver training occurs timely, and that ongoing training is completed as required
- Ensure that all drivers have ‘passed’ their pre-employment drug test and that their MVR is approved through Risk Management prior to employment
- Ensure all employees regularly scheduled to drive have an approved MVR on file with Risk Management
Preferred Qualifications
- Familiar with automotive parts
- Supervisor and/or manager experience
- Fluency in multiple languages (Spanish is highly desired)
