VP/Managing Director-Collection Strategy
| Company | OneMain Financial |
|---|---|
| Location | Wilmington, DE, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Expert or higher |
Requirements
- Bachelor’s degree or equivalent experience
- Extensive experience in consumer lending collections strategy and financial services with a focus on loss mitigation
- Strong leadership and general management skills with a proven ability to drive strategy execution and innovation
- Expertise in B2B relationship management
- Strong analytical mindset with experience leading analytics teams
- 10+ years of experience in Financial Services – including Credit Card and installment loans.
Responsibilities
- Oversee all aspects of collections activities for customers engaging with Debt Settlement Agencies and other resolution channels
- Lead the settlement operations team(s)
- Lead the Analytics team ensuring a data-driven approach to optimize performance refine segmentation and enhance decisioning
- Oversee the development and tracking of key performance indicators KPIs establishing executive-level accountability routines to assess progress and optimize outcomes
- Direct the technology innovation and analytics learning agenda
- Define operational and portfolio reporting needs ensuring transparency and actionable insights for leadership and stakeholders
- Build partnerships with industry partners, consultants and technology providers to stay ahead of emerging trends and innovations
- Analyze industry trends, competitor practices and regulatory changes to inform strategy and improve decision-making
Preferred Qualifications
-
No preferred qualifications provided.