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Director – Workforce Planning
| Company | LA28 |
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| Location | Los Angeles, CA, USA |
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| Salary | $150000 – $170000 |
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| Type | Full-Time |
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| Degrees | |
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| Experience Level | Senior, Expert or higher |
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Requirements
- 7-10 years proven experience in workforce planning, operations, and integration within major events, sports, entertainment, or large-scale organizations.
- Experience leading cross-functional workforce strategies for paid staff, volunteers, and contractors.
- Strong background in workforce technology systems, scheduling, and rostering.
- Demonstrated ability to develop and execute large-scale workforce operational plans.
Responsibilities
- Develop and integrate the strategic and operational workforce plan to align with LA28’s workforce strategy.
- Facilitate organization-wide workforce planning reports, ensuring clarity on workforce composition (paid, volunteer, and contractor).
- Serve as the lead workforce stakeholder in workforce planning and operations, representing workforce needs across functions.
- Ensure workforce planning strategies promote equitable access and inclusion for all workforce types (paid, volunteer, contractor).
- Ensure effective scheduling and rostering for both paid and volunteer workforce by functional areas.
- Oversee the design and execution of workforce event-time operational plans, including workforce services such as uniforms, catering, transport, accreditation, welfare, and accommodation.
- Lead workforce risk and issue management, ensuring mitigation strategies are in place to address workforce challenges.
- Define scope and requirements for workforce systems, ensuring alignment with workforce journey requirements.
- Oversee testing, training, and implementation of workforce technology systems both pre-Games and Games-time.
- Develop workforce policies, toolkits, principles, and procedures to support a seamless workforce experience.
- Partner with key stakeholders to ensure barrier-free workforce policies that support individuals of all backgrounds, abilities, and experiences.
- Develop and oversee a contractor engagement program, ensuring proper workforce integration and alignment with LA28’s operational needs.
- Create and manage the shared services team responsible for processing volunteers from recruitment to mobilization.
- Lead the Main Operations Centre (MOC) Workforce Desk, ensuring workforce coordination and issue resolution during the Games.
- Support the execution of workforce plans across venues and operational areas.
Preferred Qualifications
- Previous experience working on Olympic, Paralympic, or major global events is highly desirable.
