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Operations Manager
Company | CVS Health |
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Location | Miami, FL, USA |
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Salary | $17 – $31 |
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Type | Full-Time |
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Degrees | |
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Experience Level | Mid Level, Senior |
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Requirements
- Deductive reasoning ability, advanced analytical skills and computer skills.
- Advanced communication skills, leadership, supervision, and influencing skill.
- Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.
Responsibilities
- Overall store management, supervision, and policy implementation.
- Sales and inventory management.
- Employee staffing, training, and development.
- Financial management.
- Customer service leadership.
- Lead others and work effectively with store crews.
- Supervise, assign and direct activities of the store’s crew.
- Effectively communicate information to store crew and supervisors in an open and timely manner.
- Support Store Manager with actions plans for operational and service improvement.
- Assist customers with their questions, problems and complaints.
- Promote CVS customer service culture (greet, offer help, and thank).
Preferred Qualifications
- Experience as a retail manager or supervisor.