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Senior Adjuster – Accident Benefit

Senior Adjuster – Accident Benefit

CompanySGI
LocationToronto, ON, Canada
Salary$Not Provided – $Not Provided
TypeFull-Time
DegreesAssociate’s
Experience LevelSenior

Requirements

  • A two-year diploma from an accredited post-secondary education institution in a relevant field of study such as Business or Health.
  • 5 – 7 years’ experience adjudicating claims with at least three of those being in accident benefit claims.
  • Knowledge of the principles and practice of insurance, claims policies and procedures, and automobile insurance products.
  • Knowledge of Ontario’s automobile accident benefits legislation and regulations, including the statutory accident benefits schedule.
  • Knowledge of medical terminology, catastrophic injuries and vocational rehabilitation concepts.
  • Knowledge of the legal process as it relates to accident benefits.

Responsibilities

  • Adjudicates complex and catastrophic injury claims.
  • Assigns, conducts and oversees investigations and examines, negotiates and settles accident benefits claims.
  • Maintains a diary system to monitor and ensure delivery of accident benefits payments in accordance with the regulations.
  • Ensure files are up to date with all information, notes and documentation.
  • Maintains proper reserves as per exposure and developments.
  • Participates in the dispute resolution process, arbitrations and legal proceedings.
  • Supports corporate culture and vision which fosters positive relationship with our customers.
  • Provides timely and professional customer service.
  • Handles claims issues and resolutions in a proactive manner.
  • Builds and maintains a positive working relationship with insureds, brokers, service providers and industry participants.
  • Actively contributes to and supports a culture of a high performing workforce.
  • Participates in divisional succession plans, ensuring ongoing professional and career development and supports development in others.
  • Supports a culture of leadership and accountability to effectively deliver on strategic and corporate strategies.
  • Is actively committed to leadership development across the company, supporting team and workforce readiness through mentoring, training and developmental opportunities.
  • Enables the success of programs and policies that are in alignment with corporate, strategic and divisional strategies.
  • Manages risk in area of authority.
  • Ensures that the Health, Safety and Emergency Management Policy is applied in area of responsibility.

Preferred Qualifications

    No preferred qualifications provided.