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Personal Banker

Personal Banker

CompanyPNC Financial Services
LocationUpper Marlboro, MD, USA
Salary$44720 – $57500
TypeFull-Time
DegreesAssociate’s
Experience LevelMid Level

Requirements

  • 3+ years experience in a related field
  • Associates degree or equivalent experience
  • Knowledge of banking products and services
  • Ability to manage customer relationships and drive sales
  • Understanding of risk management and adherence to policies

Responsibilities

  • Acquire and deepen the branch customer base through proactive sales and service activities
  • Manage the customer experience and identify opportunities to improve financial wellbeing
  • Drive proactive sales conversations through various interactions
  • Create customer loyalty and grow customer share of wallet
  • Educate customers on managing financial transactions using technology

Preferred Qualifications

  • Accountability
  • Client Loyalty
  • Customer Experience (CX)
  • Customer Service
  • Identifying Opportunities
  • Leveraging Technology
  • Proactive Sales
  • Effective Communications
  • Managing Multiple Priorities
  • Problem Solving
  • Prospecting
  • Retail Lending
  • Selling
  • Understanding Customer Needs