Manager – Operations Process Training
Company | Nordstrom |
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Location | Gainesville, FL, USA |
Salary | $Not Provided – $Not Provided |
Type | Full-Time |
Degrees | |
Experience Level | Mid Level, Senior |
Requirements
- 3-5 years of warehouse experience in a managerial role, training role or equivalent relevant experience
- Proven capability in identifying and implementing CI actions that deliver measurable improvements to cost, service and quality
- Demonstrated capabilities in developing others and growing leadership competencies in their direct reports
- Strong knowledge of warehousing Key Performance Indicators (KPIs)
- Hands on experience with warehouse management software and databases
- Ability to analyze data and determine actions based on improvement opportunities
- Strong partnership and relationship development skills
- Excellent verbal and written communication skills
- Ability to navigate through ambiguity
- Ability to work a varied set of times and days to meet the business needs
Responsibilities
- Support the business strategy or driving results for overall safety, quality, and performance
- Lead, develop, and grow the performance of a team of trainers
- Collaborate closely with operations and human resource leadership to maintain a focus on top business objectives and initiatives as well as to escalate key status updates
- Ensure milestones and program methods and practices are being met. Where there are gaps, effectively highlight concerns, impact, and potential solutions
- Drive professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
- Own process improvement efforts through problem-solving, project management, and continuous improvement methodologies
- Drive KPI metrics as well as 4DX and facility performance scorecards
Preferred Qualifications
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No preferred qualifications provided.