Senior Manager – Field Effectiveness – Inflammation
| Company | Amgen |
|---|---|
| Location | Thousand Oaks, CA, USA |
| Salary | $127549 – $171185 |
| Type | Full-Time |
| Degrees | Bachelor’s, Master’s, PhD, Associate’s |
| Experience Level | Senior, Expert or higher |
Requirements
- Doctorate degree and 2 years of sales analytics, field effectiveness, management consulting, and/or commercial operations experience
- Master’s degree and 4 years of sales analytics, field effectiveness, management consulting, and/or commercial operations experience
- Bachelor’s degree and 6 years of sales analytics, field effectiveness, management consulting, and/or commercial operations experience
- Associate’s degree and 10 years sales analytics, field effectiveness, management consulting, and/or commercial operations experience
- High school diploma / GED and 12 years of sales analytics, field effectiveness, management consulting, and/or commercial operations experience
Responsibilities
- Assist in the integration and alignment of field effectiveness initiatives, ensuring seamless coordination and communication within the team and with cross-functional partners
- Implement decisions to increase the effectiveness of field forces through regular complex analysis, optimization of business processes, and the use of effective tools and techniques
- Identify issues and opportunities related to sales fundamentals, and work with stakeholders to propose and align on SFE initiatives to build sales fundamentals and improve sales productivity within your business unit
- Independently manage and coordinate special projects and initiatives (e.g., Sales Force size & structure, launch readiness, Pilot test and learns) to drive field force productivity and efficiency
- Support the development and execution of field effectiveness strategies and programs, implementing tactical plans that enhance sales force performance
- Collaborate with US Analytics, Reporting, and other key stakeholders to develop robust sales force metrics and dashboards; regularly assess field performance metrics to identify areas for improvement
- Lead cohesion team meetings to ensure that all initiatives and changes are effectively managed across operations, reporting, incentive compensation, and field systems teams
- Facilitate the execution and pull-through of field force projects by working closely with regional leadership (RSDs, RBMs), including customer targeting, field reporting, field alerts/suggestions, omnichannel/digital, and field transformation
- Monitor industry trends and marketplace developments to stay ahead of the competition and adapt capabilities to changing business needs
Preferred Qualifications
- 5+ years of experience in sales analytics, field effectiveness or life sciences management consulting, and/or field sales within the pharmaceutical or biotechnology industry
- Critical Thinking: Strong analytical skills to diagnose business issues and incorporate into development or adjustment of strategies, plans and tactics to achieve business objectives
- Planning and Process Optimization: Ability to assess current sales operations, identify challenges and/or opportunities, and implement improvements
- Data Analysis and Reporting: Ability to collect, process, and interpret sales data to track performance, forecast trends, and identify opportunities for growth
- Project Management: Ability to lead cross-functional teams to identify, prioritize, and implement improvements to field operations processes
- Communication and Interpersonal Skills: Ability to convey complex data and strategies in a clear and persuasive manner, as well as the capacity to build and maintain strong relationships with the sales team, cross-functional partners, and external stakeholders