Lead Product Designer
| Company | Constant Contact |
|---|---|
| Location | Remote in USA, Waltham, MA, USA |
| Salary | $127600 – $159500 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Senior, Expert or higher |
Requirements
- 7+ years of product design experience across web or mobile platforms
- Proven track record designing end-to-end user journeys—especially in onboarding, activation, or product-led, growth-focused experiences
- Experience driving design strategy and aligning teams around a vision
- A portfolio that shows smart, clean, user-centered work—bonus points for flows that help users fall in love with a product
- Strong chops in design tools like Figma, FigJam, and prototyping platforms
- Experience mentoring other designers and growing design culture
- Excellent storytelling and communication skills—you know how to get buy-in at all levels
- Comfortable balancing scrappy iteration with polished craft
- Someone who loves collaborating, but can also take a problem and run with it
Responsibilities
- Own the first-time user journey: Design and refine onboarding, activation, and trial-to-paid conversion experiences—think onboarding, dashboards, and personalized first-time experiences.
- Design holistically, think end-to-end: From that first login to deeper product flows, you’ll shape consistent, seamless user experiences across touchpoints.
- Set the standard: Lead best practices in UX/UI across the org—templates, systems, and strategy that scale with us.
- Mentor and collaborate: Uplevel the team by sharing knowledge, giving great feedback, and leading by example.
- Work cross-functionally: Partner closely with product managers, engineers, and other teams to align on vision, define problems, and ship amazing experiences.
- Drive user-centered thinking: Champion research, testing, and data to inform and validate your design decisions.
- Shape the design culture: Help grow a supportive, curious, and ambitious team of designers who care deeply about our users.
Preferred Qualifications
- Experience in SaaS or product-led growth environments
- Familiarity with experimentation frameworks (A/B testing, multivariate testing)
- Previous involvement in rolling out or contributing to a design system
- Experience working across the entire user lifecycle, including retention and engagement strategies