Store Manager

Store Manager

Requirements

• Sales Specialist Training, Assistant Manager Certification, Manager Development Program module
• Strong verbal and written communication skills
• Must be well organized with the ability to prioritize effectively and manage time efficiently
• Knowledge of automotive parts, equipment, and systems

Responsibilities

• Maximizing sales by directing team members in a manner that provides customers with prompt, courteous, and professional service
• Soliciting orders, selling company products, and representing the company in accordance with company policies
• Maintaining customer base, increasing sales volume at assigned accounts, reviewing customer needs to gain market share, soliciting stocking-type business as well as daily needs and equipment sales
• Communicating with and coordinating sales call efforts with the Territory Sales Manager
• Supervising work performed by all store team members and working jointly with the District Manager in recruiting, testing, hiring, evaluating, promoting, disciplining, and discharging team members under their supervision
• Utilizing Scheduling & Timekeeping recommendations based on sales and payroll forecasting to develop and post work schedules for each pay period
• Reviewing team member timecards for clocking accuracy and correcting all missed punches daily
• Ensuring all store team members continually improve their skills through company training on policies and procedures, customer service, computer operations, catalogs, sales and safety
• Working with the Sales and Pricing Departments (with assistance of district manager) in establishing pricing levels for professional customers
• Maximizing gross profit on outside purchases
• Monitoring non-competitive price overrides and price matches to ensure policy compliance, overall profitability, and eliminate discounting abuse
• Ensuring the store is organized and operating according to all company policies and procedures
• Ensuring any new information received from the company is communicated to all team members as necessary
• Implementing all planogram changes and merchandising plans as outlined
• Providing the Inventory Control Department with accurate and timely stock adjustment recaps
• Accurately handling all daily store accounting functions to ensure maximum store, corporate and distribution center efficiency. This includes sales reports, bank deposits, cash drawers, processing checks, etc.
• Monitoring all charge accounts, promptly taking care of any past due situations and communicating regularly with the Territory Sales Manager and credit department on status of problem accounts
• Monitoring all susceptible areas and implementing loss prevention procedures accordingly. Areas may include billing, cash refund, credit and stock transfer procedures, core and warranty procedures, key control/safe combination/alarm codes, and shoplifting prevention
• Ensuring store vehicles are clean, well-maintained, and daily/monthly inspections are being completed properly
• Reporting property/building needs using the Maintenance and Repair System (MARS) or to District Manager
• Attending the Annual Managers’ Conference
• All other duties as assigned

Preferred Qualifications

• Fluency in multiple languages (Spanish is highly desired)
• Certified Parts Professional Certification; ASE certification