Work Scheduling Assistant – Assistant Senior

Work Scheduling Assistant – Assistant Senior

Requirements

• High school diploma or GED required
• 3 years of post-high school experience in utilizing administrative procedures and office equipment for SG 03
• 6 years of post-high school experience in utilizing administrative procedures and office equipment for SG 04
• Demonstrated proficiency with computers and computer programs
• Effective verbal and written communication skills required

Responsibilities

• Perform duties assigned in the work scheduling process, including the assignment of jobs to line servicer personnel using management system applications
• Develop schedules for line servicer and technician appointments
• Communicate with customers and direct inquiries
• Support adherence to standard work scheduling policies and procedures
• Assist with outage management as needed
• Provide administrative support as needed

Preferred Qualifications

• Organizational and analytic/problem solving skills
• Prioritization skill
• Customer Focus and Teamwork
• Strong verbal and written communication skills