Associate Installation Technician

Associate Installation Technician

Requirements

• 0 – 2 years related technical experience (telecom, video/audio system installation, electrical/construction, medical device, hospital biomed)
• High School Diploma or GED required

Responsibilities

• Confirms site readiness of pre-installation requirements and infrastructure and performs detailed product inventory of installable equipment. Communicates issues to internal project team and follows up for resolution.
• Responsible for the installation of all surgical light suspension systems, surgical booms, video integration systems and associated cabling to deliver appropriate video signals as well as installation of ancillary equipment (room cameras, video monitors, etc.) in accordance with quality and safety standards as well as state, industry, and international standards.
• Programs, tests, and inspects all video integration sources according to design specifications and in accordance with quality and safety standards.
• Performs all functional and quality checks of installable equipment and documents appropriately prior to project sign-off.
• Able to troubleshoot and determine root cause of failures of installable equipment. Performs diagnoses and repairs of equipment according to established quality guidelines and procedures. Tests equipment to ensure proper operation and quality output.
• Documents & Maintains accurate records of equipment installation and associated activities.
• Completes daily update reports and other administrative responsibilities in a timely and accurate manner. Provides project updates to relevant stakeholders. Coordinates with Quality to ensure compliance with regulatory and operational requirements.
• Able to interpret, understand, and install equipment according to complex wire diagrams and CAD drawings. Able to understand infrastructure, electrical, and network requirements of installable equipment. Coordinates with internal project team to communicate these expectations with customers and contractors and coordinates requisite support.
• Able to learn and understand basic Internet Protocol (IP) and computer networking requirements as related to Stryker integration products.
• Able to understand and implement identical installation and integration practices at different locations in order to ensure consistency and serviceability.
• Coordinates and books travel arrangements for self, based on job location and in accordance with company guidance. Manages daily schedule to ensure timely arrival and completion of all Installation activities.
• Maintains project stakeholder relationships, communicates progress updates, and provides basic operational training to customers as needed.
• Manages and maintains inventory of assigned tools and equipment.
• Maintains accurate records of installation tasks.
• Responds to internal and external customers inquiries and request for service. Communicates with customers regarding the status of their project and provides clear and timely updates on project progress.
• Effectively builds relationships with internal and external business partners to provide outstanding customer service experience. Communicates lessons learned and provides feedback to cross-functional partners to improve business processes.
• Adheres to all safety policies and standards as dictated by customer facilities and by Stryker.
• Completes training to ensure proper PPE is utilized during execution of job responsibilities.
• Advocates the importance of safe work practices.

Preferred Qualifications

No preferred qualifications provided.