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Sr. Manager – Localization

Sr. Manager – Localization

CompanyElastic
LocationCanada
Salary$117800 – $186400
TypeFull-Time
Degrees
Experience LevelSenior, Expert or higher

Requirements

  • 8-10+ years of hands-on experience in localization management, with at least 5 years in a leadership role
  • Proven track record of building and scaling localization programs in a high-growth technology company
  • Extensive experience partnering with regional marketers
  • Deep understanding of enterprise localization workflows, tools, and best practices
  • Demonstrated experience selecting and implementing localization technology, including TMS platforms
  • Strong vendor management experience, including LSP evaluation and relationship building
  • Track record of successful budget management for multi-million dollar localization programs
  • Experience developing style guides, glossaries, and quality standards across multiple languages
  • Strong analytical skills with experience using data to drive process improvements
  • Outstanding communication and stakeholder management abilities

Responsibilities

  • Develop and implement a comprehensive localization strategy aligned with our global business objectives
  • Collaborate with cross-functional teams including Product, Marketing, and Engineering to ensure seamless content localization
  • Gather, analyze and report on data, establish localization plans to scale the localization program within Elastic
  • Build, lead, and mentor a team of localization professionals, including project managers and linguistic specialists
  • Maintain relationships with and measure the performance of language service providers (LSPs)
  • Manage our localization technology solutions, including Translation Management Systems (TMS), and measure their performance. We use Smartling.
  • Collaborate with key stakeholders to optimize localization workflows, processes, and best practices
  • Manage the localization budget and track key performance metrics
  • Define and maintain translation quality standards, style guides, and glossaries
  • Drive continuous improvement initiatives to enhance efficiency and quality

Preferred Qualifications

  • Experience with enterprise software or SaaS product localization
  • Hands-on experience with AI and machine translation and post-editing workflows
  • Background in technical content localization
  • Professional certification in localization management
  • Multilingual ability
  • Experience with agile development methodologies