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Sr. Manager – Localization
Company | Elastic |
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Location | Canada |
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Salary | $117800 – $186400 |
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Type | Full-Time |
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Degrees | |
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Experience Level | Senior, Expert or higher |
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Requirements
- 8-10+ years of hands-on experience in localization management, with at least 5 years in a leadership role
- Proven track record of building and scaling localization programs in a high-growth technology company
- Extensive experience partnering with regional marketers
- Deep understanding of enterprise localization workflows, tools, and best practices
- Demonstrated experience selecting and implementing localization technology, including TMS platforms
- Strong vendor management experience, including LSP evaluation and relationship building
- Track record of successful budget management for multi-million dollar localization programs
- Experience developing style guides, glossaries, and quality standards across multiple languages
- Strong analytical skills with experience using data to drive process improvements
- Outstanding communication and stakeholder management abilities
Responsibilities
- Develop and implement a comprehensive localization strategy aligned with our global business objectives
- Collaborate with cross-functional teams including Product, Marketing, and Engineering to ensure seamless content localization
- Gather, analyze and report on data, establish localization plans to scale the localization program within Elastic
- Build, lead, and mentor a team of localization professionals, including project managers and linguistic specialists
- Maintain relationships with and measure the performance of language service providers (LSPs)
- Manage our localization technology solutions, including Translation Management Systems (TMS), and measure their performance. We use Smartling.
- Collaborate with key stakeholders to optimize localization workflows, processes, and best practices
- Manage the localization budget and track key performance metrics
- Define and maintain translation quality standards, style guides, and glossaries
- Drive continuous improvement initiatives to enhance efficiency and quality
Preferred Qualifications
- Experience with enterprise software or SaaS product localization
- Hands-on experience with AI and machine translation and post-editing workflows
- Background in technical content localization
- Professional certification in localization management
- Multilingual ability
- Experience with agile development methodologies