Sr. Manager/Manager

Sr. Manager/Manager

Requirements

• BA/BS in economics, business, human resources; Master’s degree in human resources, leadership development, or organizational development is desirable
• 5-10 years of experience in human resources or learning and development in a professional services, consulting, financial services, or law firm
• Business acumen with the ability to develop creative HR solutions that impact the business
• Strong problem solving, analytical, and project management skills
• Exceptional writing, organizational and communications skills
• Keen attention to detail and commitment to accuracy
• Ability to work on multiple detailed projects simultaneously
• Strong interpersonal skills and adept at anticipating and planning for deadlines and working effectively with senior members of the firm
• Ability to analyze and draw conclusions from data and to effectively present findings
• Proficiency in MS Office including Outlook and advanced skills in Excel and PowerPoint

Responsibilities

• Coordinate delivery of training and development programs for staff in North America
• Develop content for training courses
• Collaborate with external thought leaders, vendors, learning/development partners and professional networks
• Coordinate implementation of several annual meetings including new hire orientation programs, quality management training, and summer intern training
• Work with internal trainers and associates so that they may lead various learning programs
• Collaborate with colleagues and subject matter experts to execute projects
• Create communications strategies to promote training and development initiatives
• Implement, coordinate, and deliver group presentations
• Prepare budget and monitor spending for North America
• Participate in special projects as needed
• Be able to travel – up to 10 percent – and work flexible hours when needed
• Act as a mentor to training and development associates promoting collaboration and knowledge sharing
• Manage performance management process –performance reviews, coaching, promotions, and performance counseling
• Develop and implement professional development plans
• Manage exit interview process; conduct interviews, track responses, and analyze data
• Deliver training on performance management
• Oversee internal feedback survey implementation, analyses, and results
• Develop, analyze and present performance management metrics and reporting

Preferred Qualifications

• Master’s degree in human resources, leadership development, or organizational development is desirable