Staff Systems Engineer – Mainframe Infrastructure Engineer

Staff Systems Engineer – Mainframe Infrastructure Engineer

Requirements

• Must be eighteen years of age or older.
• Must be legally permitted to work in the United States.
• The knowledge, skills and abilities typically acquired through the completion of a bachelor’s degree program or equivalent degree in a field of study related to the job.
• Minimum of 3 years of work experience.

Responsibilities

• Leads configuration, debugging, and support for information technology solutions.
• Leads field and corporate rollouts of technology.
• Leads the stand up of necessary system software, hardware, and equipment (physical or virtual) to meet changing infrastructure needs.
• Creates and optimizes specifications for technology solutions.
• Produces and manages purchase requests for hardware and software.
• Leads development of test suites (functional, destructive, etc) to enable successful rapid deployment of infrastructure as code to production.
• Keeps abreast of innovations and industry trends as well as changes to internal systems and determines how they impacts tools, training, and support necessary to keep systems up, running, and secure.
• Participates in and contributes to learning activities around modern systems engineering core practices (communities of practice).
• Proactively views articles, tutorials, and videos to learn about new technologies and best practices being used within other technology organizations.
• Researches and analyzes business trends and behavioral data to identify strategic opportunities for improvements and new initiatives.
• Leads the evaluation, development, and recommendation of specific strategic technology to provide cost-effective solutions that meet THD requirements.
• Researches and designs best fit infrastructure, network, database, cloud, AI, and security architectures for products.
• Proactively creates and maintains infrastructure as code and AI models for continuous improvement.
• Participates in strategic project planning and management across multiple efforts.
• Develops formal training courses.
• Collaborates with product and project teams to understand needs and enable them with infrastructure.
• Supports technology architecture design review efforts for project and product teams.
• Leverages tooling and custom applications to monitor the operational status of applications, infrastructure, networks, databases, and security; optimizes and tunes performance as appropriate.
• Drives root cause analysis, debugging, support, and post-mortem analysis for security incidents and service interruptions.
• Maintains, upgrades, and supports existing systems and infrastructure to ensure operational stability.
• Acts as a vendor liaison, owning resourcing, issue management, and documentation.
• Leads the production of in-house documentation around solutions.
• Provides application support for software running in production.
• Acts as a mentor to more junior Systems Engineers.
• Drives converting KB articles into AI models.
• Drives changes to analytic models used to analyze performance.

Preferred Qualifications

• 5+ years’ experience as a Mainframe systems engineer
• Experience installing/supporting one or more of the following Mainframe products: CICS, MQ, preferred
• Professional or educational experience in multiple Information Technology disciplines
• Proficiency in working as part of a collaborative, cross-functional, modern engineering team
• Proficiency in troubleshooting and remediation within multiple Information technology disciplines
• Proficiency with debuggers, runtime analysis, library systems, compiled programming, and software update tools
• Proficiency in system and environment analysis, design, and optimization
• Exposure to developing technical roadmaps including work estimation, refactoring, and modernizing legacy systems
• Experience with object oriented programming languages (preferably Java), distributed computing environments, and code reviews
• Experience with system security design and management
• Experience with disaster recovery planning and engineering
• Proficiency in operating system commands and utilities as well as scripting
• Proficiency working with cloud platforms such as GCP and Azure
• Proficiency in supporting a 24×7 retail operation
• Proficiency with version control systems
• Proficiency with CI/CD toolchain
• Proficiency with production system designs including Infrastructure as Code, High Availability, and Performance monitoring
• Experience with Site Reliability Engineering (SRE)