Infrastructure Engineer

Infrastructure Engineer

Requirements

• 5+ years’ experience in Linux systems administration, especially coming from a DevOps-oriented background
• Experience with an assortment of common applications and protocols, such as Apache, MySQL, NFS, Squid, Redis, Docker, DHCP, SSH, DNS, LDAP, SMTP, etc.
• Some software development and scripting experience, preferably using common interpreted languages (PHP, Perl, Python, Ruby, etc.)
• Experience with configuration management and automation tools (Ansible preferred)
• Thorough understanding of networking concepts (OSI model, NAT, VLANs, packet filtering, application proxies, etc.)
• Ability to learn new technologies that may or may not be related to what you already know
• Ability to make sound decisions and work well both autonomously and with a team
• Ability to juggle multiple projects with competing priorities in a fast-paced environment
• Ability to communicate well and walk others through complex processes and problems easily and naturally, including both written and verbal communications.

Responsibilities

• On premises and cloud server and service administration, including the designing, building, monitoring, and securing of various Linux virtual servers and containers
• Managing our NetApp storage tier and other file servers
• Using tools such as Ansible Automation Platform to automate routine activities (server building and provisioning, administration activities, configuration management, etc.)
• Working with our development and product teams to ensure the infrastructure scales and meets the needs of the business
• Using monitoring and analysis tools such as Datadog and Wazuh IDS to collect and analyze system performance metrics for capacity planning, proactive response, and troubleshooting
• The application and oversight of information security controls across various operating environments
• Understanding and assisting in the management of our network infrastructure, including firewalls, switches, and third-party services such as Cloudflare for WAF/DDOS
• Building and supporting resilient and scalable systems that achieve high availability
• Managing environmental and architectural changes with a mind to maximize the pace of implementation without compromising security or functionality
• Identifying technological and procedural impediments to Tenstreet, devising solutions to improve the company’s effectiveness
• Coherently communicating technical topics and concerns to a diverse assortment of internal and external audiences
• Administration of a variety of applications and services for both internal and external users
• Balancing the need to ‘keep things running’ with allocating time to system enhancements and new strategic initiatives
• Mentoring or training other team members and colleagues from other roles
• Participating in on-call rotations
• Troubleshooting and resolving production issues (hardware/software/applications)

Preferred Qualifications

• Knack for problem solving, asking the right questions and gathering the right data to take appropriate action
• Comfortable working alone when necessary, hunting down answers, thinking critically and solving problems
• Ability to play well with others and collaborate, disagree, compromise, and build new things with a team
• Jump at the chance to deploy automated solutions to eliminate toil