Department Manager – Customer Service – Print Solutions

Department Manager – Customer Service – Print Solutions

Requirements

• Bachelor’s Degree in a related field (e.g., Management, Logistics, Business Administration, Financial Management, Production/Operations Management, Graphic Arts) OR Associate’s Degree in a related field (e.g., Logistics, Business Administration, Economics, Graphic Arts)
• 1 year experience supervising, evaluating, mentoring, and developing employees, managing workload; and participating in the hiring and promotion of employees
• 1 year experience as a Walmart Logistics supervisor or manager including supervising, evaluating, mentoring, and developing associates; managing associate workload; and participating in the hiring and promotion of associates
• 3 years experience supervising, evaluating, mentoring, and developing employees, managing workload; and participating in the hiring and promotion of employees

Responsibilities

• Communicate with or to individuals or groups verbally and/or in writing (e.g., customers, suppliers, associates)
• Implement the business plan for area of responsibility by communicating goals and managing staffing and scheduling, assigning duties, and coordinating workloads in order to achieve facility goals (e.g., production, quality, safety)
• Monitor and manage productivity of area of responsibility by preparing, reviewing, and/or analyzing business reports
• Maintain quality and safety standards in area of responsibility by ensuring associates are trained on Logistics and company policies, standards, and procedures, monitoring associate compliance to policies and procedures, distributing and maintaining procedures and supporting documentation
• Identify associate, customer, and/or supplier concerns by listening, consulting with others when needed to determine corrective action to take or make recommendations in order to resolve
• Supervise and develop associates and leaders in area of responsibility by assigning duties and coordinating workloads, monitoring performance and providing feedback, teaching, supporting, and modeling Logistics and company policies and procedures, identifying training and development needs, and participating in the hiring, promotion, coaching, teaching, and evaluation of associates and leaders
• Build and manage internal and external customer relationships by coordinating workflow throughout PMDC to meet timelines and quality expectations
• Manage financial aspects as assigned and/or in area of responsibility by monitoring and tracking expenses and capital expenditures compared to budget, monitoring asset utilization, and preparing, reviewing, and/or analyzing business reports

Preferred Qualifications

• Manufacturing
• Recruiting
• Supervising Associates
• Talent Development
• Walmart Logistics Manager
• Bachelors: Business
• Bachelors: Finance
• Bachelors: Logistics
• Bachelors: Management
• Bachelors: Operations Management
• Bachelors: Visual Arts