Senior Transportation Analyst

Senior Transportation Analyst

Requirements

• Bachelor’s degree in related field, or equivalent work experience, preferred
• Works well in MS Office with proficient abilities in Excel (VLOOKUP, IF Statements, Pivot Tables) highly preferred
• Strong verbal and written communication skills desired
• Excellent customer service, problem solving, and decision-making skills preferred
• Strong analytical abilities and proficient in working with large subsets of data preferred
• Demonstrates working knowledge of logistics processes and systems, including warehouse management systems preferred
• Ability to work in a fast-paced distribution environment
• Ability to work as a team and proactively assist team members as necessary
• Excellent time management and organization skills

Responsibilities

• Manage key transportation data elements to support shipment planning, execution and expense management.
• Problem solving and communicating via email and in person to customer requests and issues.
• Develop and maintain excel based databases including weekly schedules, Key Performance Indicators (KPIs), etc.
• Analyze and present data in a highly proficient, concise manner using Excel through key functions such as VLOOKUP, IF Statements and use of Pivot Tables.
• Ensure that customers have a positive experience; commits to meet or exceed customer expectations.
• Identify opportunities to improve efficiency while providing flawless transactions.
• Accountable for ensuring the timely release of shipments.
• Provide KPI data and documentation for the network.
• Create and maintain Standard Operating Procedures (SOPs) to achieve specific goals.
• Identify and analyze routine system issues, documents occurrences, recommends a resolution path and acts with partner teams to resolve them.
• Responsible for making strategic decisions that affect the daily transportation of inventory valued at millions of dollars.
• Effectively collaborate with CHLC operations and customer forward distribution centers (FDCs) to foster a strong culture of teamwork.
• Works to understand complex functional situations by paying attention to the details of the tasks at hand and by breaking them down into smaller pieces.
• Able to adapt to change and work autonomously.

Preferred Qualifications

• Bachelor’s degree in related field, or equivalent work experience, preferred
• Works well in MS Office with proficient abilities in Excel (VLOOKUP, IF Statements, Pivot Tables) highly preferred
• Strong verbal and written communication skills desired
• Excellent customer service, problem solving, and decision-making skills preferred
• Strong analytical abilities and proficient in working with large subsets of data preferred
• Demonstrates working knowledge of logistics processes and systems, including warehouse management systems preferred