Sales Operations Intern

Currently pursuing a degree in Marketing, Sales, Business, Information Technology, or related field at a North Dakota College or University, and taking at least 6 credits during the internship or semester prior the internship is required.
Strong written & verbal communication skills
Ability to work in a very fast-paced environment
High level of attention to detail and problem-solving skills
Time management – the ability to manage multiple priorities in a supportive environment
Ability to think creatively and share freely of ideas
Ability to be adaptive and work independently as a self-starter and self-developer
Able to collaborate effectively as part of a team and know when to ask for help
Experience with Microsoft Office Cloud products

Prepare standard sales quotes and proposals for Microsoft cloud products
Respond to customer requests to add products to their Microsoft subscriptions
Place standard customer orders for Independent Software Vendor (ISV) products
Schedule changes to annual renewals in the Microsoft Partner Center portal at client request
Research complex licensing questions from customers, leveraging tools such as Microsoft Copilot
Assist in managing the internal team’s licensing queue by assigning cases to the appropriate rep
Update, organize, and maintain the internal team’s central Knowledge base as needed
Help coordinate internal projects (e.g., tool rollouts, case templates, tracking discounts, etc.)
Encouraged to pursue a Microsoft certification during the internship, with Stoneridge covering the exam fee
Opportunity to job-shadow in other departments, depending on career goals

Team player with a positive, can-do attitude and curiosity to dig into & support projects