Store Manager – Supercenter

Store Manager – Supercenter

Requirements

• Bachelor’s Degree and 2 years general management experience, including financial accountability and 4 years’ experience supervising at least 50 nonexempt and at least 5 exempt associates/employees, including performance management, mentoring, hiring, and termination; OR 4 years general management experience, including financial accountability and 4 years’ experience supervising at least 50 nonexempt and at least 5 exempt associates/employees, including performance management, mentoring, hiring, and termination.
• For facilities that sell firearms, successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training is required.
• For facilities that sell only ammunition and have state specific requirements, a current state issued Certificate of Eligibility may be required.
• Associates will be required to successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).

Responsibilities

• Develops communicates and leverages a strategic vision aligned with company market and local plans and tactics to direct the management team and management and hourly associates in facility operations merchandising and company direction.
• Provides supervision and development opportunities for associates by selecting and training; mentoring; assigning duties; building a team-based work environment; establishing performance expectations and conducting regular performance evaluations; providing recognition and rewards; coaching for success and improvement; and fosters a culture of belonging.
• Upholds the companys Open Door Policy: in a dynamic multifaceted environment by meeting with associates and listening to concerns researching issues leveraging necessary resources for complex time-sensitive requests reviewing company policies and procedures teaching and driving consistency in responsiveness and resolution across managerial levels within the facility and providing resolution for associates including proactively seeking out associate comments and concerns by meeting with associates in their work areas.
• Ensures compliance with company policies and procedures by anticipating and proactively responding to challenging compliance issues effectively navigating an environment with challenging compliance requirements and high levels of necessary controls developing and maintaining relationships with federal state and local officials holding hourly associates and managers accountable analyzing and interpreting reports implementing and monitoring asset protection and safety controls maintaining quality assurance standards overseeing safety and operational reviews developing and implementing action plans to correct deficiencies and providing direction and guidance on executing company programs and strategic initiatives.
• Initiates directs and participates in community outreach programs in a high visibility potentially high-profile and dynamic environment with the possibility of significant media attention requiring ongoing engagement and a high interface with the community and corporate by encouraging and supporting associates and managers in serving as good members of the community establishing and maintaining relationships with key individuals or groups in the community and media as the representative for the company presenting the companys perspective to various external organizations following the companys media guidelines and navigating organizational resources and barriers to autonomously and effectively respond to challenging media requests and championing company-sponsored programs events and sustainability efforts to associates customers and the local community in order to emphasize the facility as part of the community.
• Drives the financial performance of the facility by ensuring that sales and profit goals are achieved maintaining a strategic holistic and analytical business perspective anticipating and accounting for key performance indicators executing process improvements and productivity tools leading the management team in controlling expenses to ensure they are indexed to sales interfacing with market teams to drive margins and increase sales developing and implementing plans to correct any deficiencies in financial performance in the facility overseeing the creation of budgets and leading the analysis of economic trends and community needs for budget forecasting.
• Models enforces and provides direction and guidance to hourly associates and managers within a highly challenging labor environment for example significant recruitment and engagement issues high turnover on proper customer service approaches and techniques to ensure customer needs complaints and issues are successfully resolved within company guidelines and standards.
• Drives sales in the facility by accounting for multiple dynamic indicators for example external environment merchandising customer and associate base replenishment sales windows ensuring effective merchandise presentation including accurate and competitive pricing proper signing and in stock and inventory levels budgeting and forecasting sales and assessing economic trends and community needs.
• Ensures the success of the Academy training environment and store standards by meeting the store requirements as defined in the Academy Store standards and standard operating procedures creating an engaging and inclusive environment within the Academy Store for example a high-performance culture integrating and including Academy associates in leadership and store meetings and activities that supports associate engagement in the overall facility engaging the trainees during their store assignment for example being available to trainees providing job shadowing opportunities acting as a culture champion engaging the customers within the Academy training format and maintaining a high level of customer service within the facility serving as a visible operations champion in the Academy program for example welcoming and introductions to new trainee group speaking on relevant business experience acting as an Academy advocate across the supported markets and participating in the talent planning and succession planning within the supported markets.
• Provides overall direction by analyzing business objectives and customer needs developing communicating building support for and implementing business strategies plans and practices analyzing costs and forecasts and incorporating them into business plans determining and supporting resource requirements evaluating operational processes measuring outcomes to ensure desired results identifying and capitalizing on improvement opportunities promoting a customer environment and demonstrating adaptability and sponsoring continuous learning.
• Develops and implements strategies to attract and maintain a highly skilled and engaged workforce by diagnosing capability gaps recruiting selecting and developing talent supporting mentorship workforce development and succession planning and leveraging the capabilities of new and existing talent.
• Cultivates an environment where associates respect and adhere to company standards of integrity and ethics by integrating these values into all programs and practices developing consequences for violations or noncompliance and supporting the Open Door Policy:
• Develops and leverages internal and external partnerships and networks to maximize the achievement of business goals by sponsoring and leading key community outreach and involvement initiatives engaging key stakeholders in the development execution and evaluation of appropriate business plans and initiatives and supporting associate efforts in these areas.

Preferred Qualifications

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University
• Experience as a Store Manager in a low complex store OR 1 year experience as a Store Manager in a medium complex store OR 2 years experience as a Store Manager in a high volume retail store
• Running a fresh or dry grocery area