Senior Solutions Engineer
| Company | Airwallex |
|---|---|
| Location | San Francisco, CA, USA, New York, NY, USA |
| Salary | $140000 – $210000 |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Senior |
Requirements
- Bachelor’s degree in a STEM discipline, with strong academic achievements
- 5+ years experience working in a similar customer-facing engineering role such as solution consultant, solutions architect, sales engineer, IT consultant, etc.
- Strong problem-solving mindset, comfortable working with customers, partners, and engineering team to develop new products and solutions
- Understand at least one of the major programming languages (PHP, Ruby, Python, JavaScript, Java, etc.)
- Experience integrating RESTful APIs into web applications
Responsibilities
- Work with account executives to design solutions that solve critical business challenges for our clients, throughout the pre-sales, solution design, and implementation processes
- Develop proof of concept applications built on top of Airwallex, present technical demonstrations, and help clients visualise the successful target state
- Identify and troubleshoot technical issues and ensure client’s integration follow the best practice guidelines to create best developer experience
- Provide strategic insights to internal product teams on areas of improvement to the implementation process that can reduce time to go live, remove internal and/or client friction to accelerate time to transaction
- Take ownership of outstanding deliverables in the end to end project delivery lifecycle and ensure they are captured per the project plan
Preferred Qualifications
- Knowledge of the payments domain / financial services will be advantageous
- Passionate about learning and actively seeks out knowledge
- Ability to work independently and confidently to develop a path forward with customers under ambiguous circumstances
- Strategic and creative thinker who can proactively identify challenges and maintain a positive approach when facing difficult obstacles
- Strong organizational/time management skills and the ability to juggle competing priorities while working with multiple opportunities and customers
- Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels