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Developer Success Engineer

Developer Success Engineer

CompanyLiveKit
LocationSan Francisco, CA, USA
Salary$120000 – $250000
TypeFull-Time
Degrees
Experience LevelJunior, Mid Level

Requirements

  • You are an engineer.
  • You don’t mind reading more code than you write.
  • You’re a natural teacher.
  • You have excellent spoken and written English.
  • You enjoy learning new programming languages (quickly) and prototyping.

Responsibilities

  • Support and work directly with developers, teams, and companies building with LiveKit, both commercially and in the community.
  • Triage, file, and fix bugs, respond to support tickets, write sample and production-quality code, update documentation and author technical guides in service of customers.
  • Regularly meet or follow-up with LiveKit customers to ensure their continued success on the platform.
  • Collaborate closely with Sales and Partnerships teams on strategy and support them in customer conversations.

Preferred Qualifications

  • You’ve literally done this before.
  • You have experience working with a community of developers.
  • You have contributions to OSS.
  • You’ve built something with LiveKit.
  • You’re multilingual — LiveKit has users around the world.