Crisis Specialist I - Bht

Crisis Specialist I – Bht

Critical Thinker: You have strong decision-making skills and can navigate high-pressure situations with a calm demeanor.
Effective Communicator: Your verbal and written communication is clear and compelling, facilitating productive interactions.
Adaptable: You can pivot seamlessly to new processes and challenges, always ready to tackle the next adventure.
Team Builder: You thrive in collaborative settings and are dedicated to fostering a cohesive team spirit.
Mental health and wellness expert: You possess a solid understanding and enthusiasm for crisis intervention, behavioral health and wellness concepts and strategies, and an understanding of local resources.

Lead the Way: Respond to incoming calls, texts, and chats for crisis services with a blend of compassion and expertise. Every interaction you have will be an opportunity to bring hope and positivity.
Screen & Triage: Use your keen insight to assess and guide crisis interventions, utilizing our risk assessment tool to ensure safety and effective resolutions.
Empower Through Education: Share valuable mental health education and community resources, helping individuals navigate their path to recovery.
Team Player: Collaborate in training, meetings, and clinical oversight, enhancing your skills and knowledge while contributing to a supportive environment.
Document Your Impact: Ensure all interactions are documented accurately in our EHR, maintaining our commitment to quality and efficiency.
Innovate & Engage: Stay on top of the latest practices in healthcare, behavioral health, and crisis interventions, sharing your knowledge and engaging with clients meaningfully.

Minimum of a GED/High School diploma and four years of full-time behavioral health work experience.
Alternatively, a combination of education and experience will be considered.
Experience as a behavioral health professional, crisis intervention, and contact center experience preferred.