Lending Administration

Experience residential mortgage lending with Post Closing experience preferred
Ability to work and thrive in a fast-paced, startup environment with little direction and meet tight deadlines
Proven ability to provide professional and concise communications with cross functionally and resolve any issues including suspense conditions within response deadlines
Exceptional customer service skills to work with external customers and cross functionally
Ability to organize and manage a large pipeline of loans
Analytical skills and drive to look for process improvements and ways to digitize and automate processes
In depth knowledge of HELOC loans, FNMA, FHLMC, and private investor products
Thorough understanding of Federal and State regulations including but not limited to HELOC and Conventional guidelines, RESPA, TILA, HOEPA, and QM.
Knowledge of State and County recording requirements and needs

Provide exceptional customer service to both internal and external customers
Partner with Customer Operations to ensure a smooth post close mortgage process
Operate independently to prioritize work based on investor delivery expiration and closing dates
Be process focused and continuously look for opportunities for improvements and efficiencies
Review original closing documents to ensure they were properly executed
Monitor closing packages and/or check credit packages into proprietary system that were received for shipping
Follow up on, review, and/or request corrections on all trailing documents
Obtain and submit supporting documentation to clear any recording needs and errors
Cure exceptions by contacting Settlement agents, Borrowers, and other third party vendors
Register loans with MERS/DART within required turn times and transfer as appropriate on service release loans
Monitor, track and process Assignments of Mortgage from our partners
Audit files and reporting according to guidelines and, report out recurring issues and trends to management
Ability to secure a notary license
Other Duties as assigned