Parts Counter Specialist

Parts Counter Specialist

Requirements

• 2+ years of experience as a parts specialist is preferred
• Ability to work in a fast paced/high volume dealership
• Detail oriented, time management, and teamwork skills
• Excellent customer service and communication skills
• Proficient computer skills, and experience with G-Suite & other parts programs
• A personal dedication to work safety and with accountability

Responsibilities

• Provide superior customer service with warm greetings and eagerness to help
• Ask questions to accurately identify machine make/model/serial numbers
• Investigate part needs and determine what additional parts would be needed
• Fulfil parts orders with in-stock inventory & place orders as needed to meet customers needs in a timely manner
• Accurately match orders with packing slips
• Collect customer payment information/POs and call on past due accounts
• Utilize resources, (online manuals, microfiche) to properly identify parts needed
• Maintain accurate parts inventory

Preferred Qualifications

• 2+ years of experience as a parts specialist is preferred