Guest Services Greeter
| Company | ASM Global |
|---|---|
| Location | Denver, CO, USA |
| Salary | $19.25 – $19.25 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- High school diploma or GED, some college coursework preferred
- Demonstrate excellent communication and inter-personal skills among all levels of staff and clientele
- Provide customer service in a professional considerate manner
- Work effectively with diverse groups of people among all levels within an organization
- Excellent record of dependability, reliability, and integrity
- Ability to speak, understand, and read standard English and follow directions
- Self-motivated, and flexible to change
- Available to work a varied schedule including daytime, mornings, evenings, weekends and holidays
Responsibilities
- Meet and greet guests; offer assistance in answering questions, provide directions to locations within our facility as well as to various amenities and services
- Coverage of reception desk for in-person guest and callers
- On inquiry, inform guest of amenities and walking distance locations
- Offer solutions to any guest complaints and problems; follow up to ensure customer satisfaction
- Refer unusual or difficult questions and problems to Guest Services Manager or Lead to ensure proper resolution.
Preferred Qualifications
- Some college coursework preferred