Associate Digital Product Manager

Associate’s degree and a minimum of 2 years’ digital, marketing, product management, financial, operations and/or project management experience, or in lieu of a degree, a combined minimum of 4 years’ higher education and/or work experience, including a minimum of 2 years’ digital, marketing, product management, financial, operations and/or project management experience
Strong interpersonal skills
Strong verbal and written communication skills
Strong analytical skills
Excellent critical thinking skills
Excellent problem-solving skills

Create documentation, review with business partners and gain approvals in accordance with Department processes and procedures.
Write business requirements.
Help facilitate design and customer journey mapping sessions.
Manage resolution of customer escalations for digital products or services.
Help coordinate marketing and communication strategies related to assigned digital products or projects.
Understand and manage product risk, inclusive of all phases a product may be in and all pillars of risk to protect the Bank.
Lead analyses and market research for assigned digital products or services.
Complete other related duties as assigned.