Strategic Account Manager – Vytelle SENSE

Strategic Account Manager – Vytelle SENSE

Requirements

• Ability to manage high-value relationships, drive revenue and ensure long-term mutual success for customer and company
• Account Management Expertise: Ability to develop and execute long-term strategies for client relationships.
• Sales Acumen: Strong skills in consultative selling, negotiation, and closing deals.
• Strategic Thinking: Ability to align solutions with the client’s business goals and objectives.
• Business Development: Proficiency in identifying new opportunities within existing accounts to drive growth.
• Project Management: Ability to oversee multiple projects, timelines, and stakeholders within the account.
• Communication Skills: Clear and persuasive communication, both written and verbal, with internal teams and clients.
• Problem-Solving: Strong critical thinking and troubleshooting abilities to address client challenges.
• Data Analysis: Capability to use data and metrics to make data-driven decisions and demonstrate value to clients.
• Relationship Builder: Exceptional interpersonal skills to build trust and long-lasting relationships with key stakeholders.
• Customer-Centric: Strong focus on understanding and meeting the client’s needs and challenges.
• Proactive: Takes initiative to identify and act on opportunities to improve client outcomes and account performance.
• Resilient: Ability to remain calm and adaptable under pressure, maintaining positive outcomes.
• Collaborative: Works well with cross-functional teams to deliver comprehensive solutions to clients.
• Results Driven to achieve measurable outcomes.
• Bachelor’s degree in animal science or similar
• 8-10 years’ experience in sales, account management, or business development.
• Deep knowledge of livestock breeding, genomics and precision data technology capture in the agricultural markets.
• International network and work experience along with additional languages a major plus.
• Proficient PC skills including internet and Microsoft Office suite of products.
• Proficient in the use of HubSpot and/or other CRM technologies.

Responsibilities

• Responsible for successfully closing sales-qualified leads and converting them into new business opportunities
• Identify, nurture, develop and close new seedstock customers, test stations and research customers.
• Develop and maintain long-term, strategic relationships with livestock producers, ensuring a deep understanding of their operational goals and aligning Vytelle’s solutions to meet those needs.
• Create relationships fostering deeper trust, collaboration and reliance on Vytelle driving customer loyalty, long term retention and increased sales opportunities for additional/new products and services.
• Act as global company point for Vytelle Network program. Manage Vytelle.io membership, recommend marketing requirements and liaise with data team, research and development for continued services and support to drive more uptake.
• Drive increasing collaboration with Breed Associations and Supply chains to leverage, promote and market to increase new installation and drive more value back to Vytelle Network partners.
• Act as primary commercial point of contact for customers, ensuring smooth implementation and integration of the Vytelle SENSE platform, monitoring customer satisfaction, and proactively addressing any concerns to promote long-term retention.
• Collaborate closely with seedstock clients to integrate Vytelle solutions to enhance their programs, their commercial customers and supply chain partnerships with data and actionable insights that enhance cattle genetics and performance. Always considering Vytelle platform current and future products as part of the solution.
• Work alongside the Vytelle SENSE operations and field service teams to ensure seamless service delivery. Provide feedback on product performance and suggest improvements based on customer insights.
• Work with data team to ensure customer reporting, insights, data sharing, and effective use of data knowledge is transferred, actioned upon and marketed.
• Identify new opportunities for upselling or cross-selling Vytelle’s suite of services and actively pursue new revenue streams within existing customer accounts.
• Stay informed about industry trends, market shifts and competitors to position Vytelle as a leader in precision genetic livestock solutions. Leverage this knowledge to drive client conversations and develop strategic plans.
• Manage contract negotiations and renewals, ensuring the successful execution of agreements that meet both Vytelle’s and the customer’s business objectives.
• Track key account metrics, including platform adoption rates, revenue growth and customer satisfaction scores. Provide regular reports to management on account health, risks and opportunities for growth.

Preferred Qualifications

• International network and work experience along with additional languages a major plus.