Legal Ops Business Consultant for Policy and Risk Mgt
| Company | Truist |
|---|---|
| Location | Richmond, VA, USA, Winston-Salem, NC, USA, Charlotte, NC, USA, Atlanta, GA, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Mid Level |
Requirements
- Bachelor’s degree or higher in Business Administration, or a related field
- Strong technical understanding of legal technology, process design and governance
- Understanding of the structure and operational areas of legal departments
- Three (3) or more years of experience in operations at a company, at a legal department or law firm
- Proficient in understanding legal operations software, and workflows
- Able to embrace change
- Demonstrated ability to effectively lead work teams and projects
- Strong analytical and basic research skills
- Solid organizational skill with attention to detail
- Superb verbal and written communication skills
- Ability to work within a large organization and collaborate and partner with cross-functional teams
- Ability to interact effectively with people at all organizational levels of the firm and build strong relationships with internal stakeholders
- Executive presence and ability to act as primary contact on assigned engagements
- Proficient in the use of Microsoft Office Suite
Responsibilities
- Use critical thinking and creativity to support, develop, and improve the effectiveness and efficiency of new or existing initiatives, build processes, and provide project management support
- As business partner, develop strategies to solve operational problems by evaluating key issues, identifying relevant data, creating roadmaps for execution, and applying project management support
- Implement practical solutions to meet the Legal Department’s needs and drive operational objectives by translating business needs into requirements to support key workflows
- Collaborate with colleagues to collect, document, and confirm requirements; prioritize technical initiatives based on departmental needs; and facilitate and participate in testing, launch efforts, and issue resolution
- Develop and manage resources, governance controls and provide training and support to ensure the successful adoption of processes and any related technologies
- Align the Legal Department’s and practice area’s operational functions with leadership’s mission, values, and objectives
- Work cross-functionally with various teams to support operational objectives
- Represent the Legal Department in interdepartmental committees covering operational matters, as assigned
- Work closely with the Data Analytics Team, Technology Team and other Legal Operations teammates for knowledge sharing, mentoring, and training
- Stay abreast of industry trends related to operational efficiency, risk management, and legal operations
- Support, and may lead, ad-hoc projects related to legal operations.
Preferred Qualifications
- Ability to develop knowledge of the Legal Department’s policies and procedures, as well as enterprise policies supported by the Legal Department including governance controls and provide training to Legal Department teammates
- Experience documenting and confirming requirements; identifying issues and executing the issue remediation processes
- Able to represent Legal Department in interactions with Enterprise Change Management, Policy Management and Risk Management teams