Mobile Service Mechanic

Mobile Service Mechanic

Requirements

• Must be eighteen years of age or older.
• Must be legally permitted to work in the United States.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Must meet DOT medical certification requirements.
• Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward.

Responsibilities

• Trains Home Depot store associates and customers in the proper operation of the equipment and large equipment operating procedures.
• Maintain Mobile Elevated Work Platform (MEWP) certifications.
• Maintains accurate parts inventory in vehicle or shop location.
• Maintains accurate fleet inventory and transfers equipment between locations.
• Maintains vehicle compliance to company, federal and drivers standards of performance.
• Deploys new equipment to store locations, including performing PDIs, delivering to the store, and training store associates on the operation of the equipment.
• Responsible for maintaining a fleet of rental equipment at a set of store locations or customer job sites, with a particular emphasis on preventive maintenance.
• Makes routine store visits to perform inspections and preventive maintenance on all units at each store.
• Inspects equipment for rental readiness, safe operation, and store appearance standards.
• Perform minor repairs on equipment.
• Respond to service calls and orders parts needed for equipment maintenance and repairs.
• Utilizes company technology platform to document all work performed on equipment, including labor and parts.
• Assists with equipment deliveries and pick-ups as required.
• Performs other tasks assigned by the leader.

Preferred Qualifications

• Working knowledge of Microsoft Office Suite
• Ability to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external customers
• Excellent written and verbal communication skills
• 1 or more years of experience servicing construction equipment (preventative maintenance, troubleshooting, minor mechanical repairs)
• Light construction equipment maintenance knowledge and/or skills including small engines and hydraulics
• Ability to read and understand technical repair and parts manuals for equipment, including mechanical, hydraulic, electrical, and other components.
• Experience, ability, and desire to provide superior customer service
• Valid driver’s license
• Familiarity with inventory management
• Working knowledge of handheld technology (smartphone, laptop, tablet)
• Ability to work effectively with different personality types and all levels of associates
• Ability to work independently
• Ability to operate in extreme outdoor working conditions
• Ability to adapt to unforeseen circumstances, including weather, traffic, and others
• Strong work ethic