Senior Salesforce Administrator
| Company | Progressive Leasing |
|---|---|
| Location | Texas, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Senior |
Requirements
- Bachelor’s degree or equivalent experience.
- Proven experience in Salesforce administration or a similar role, preferably in a sales-driven environment.
- Strong understanding of Salesforce features, customization, and integrations.
- Ability to gather and translate business requirements into technical specifications for Salesforce developers.
- Strong communication skills, with the ability to manage relationships between cross-functional teams.
- Excellent problem-solving skills and attention to detail.
- Salesforce certification(s) (e.g., Salesforce Administrator) is a plus.
- Experience working in a fast-paced, dynamic environment with multiple competing priorities.
Responsibilities
- Act as the primary point of contact between the sales team and Salesforce engineering team. Gather, clarify, and prioritize feature requests from the sales team, ensuring these are communicated clearly and effectively to engineers for development.
- Oversee the day-to-day operations of the Salesforce platform, ensuring that it is fully optimized to meet the needs of the sales team. Monitor system performance, troubleshoot issues, and provide ongoing maintenance.
- Work with the sales team to understand their evolving needs, and prioritize the development and implementation of new features or enhancements in Salesforce. Ensure that requested features align with business goals and are delivered on time.
- Provide training and support to the sales team on the use of Salesforce tools, features, and best practices to improve efficiency and effectiveness. Act as a subject matter expert on Salesforce for both the sales team and other relevant departments.
- Collaborate with internal stakeholders—including Sales, IT, Marketing, and Operations—to understand cross-functional requirements and ensure that the Salesforce platform is optimized for their needs.
- Maintain thorough documentation for Salesforce configurations, workflows, and processes. Provide regular updates and reports to management on platform usage, feature requests, and ongoing development progress.
- Regularly evaluate the Salesforce platform for opportunities to improve efficiency, user experience, and alignment with sales strategies. Recommend system enhancements and work with the engineering team to implement best practices.
Preferred Qualifications
- Salesforce certification(s) (e.g., Salesforce Administrator) is a plus.