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SCA Video Teleconference Technician

SCA Video Teleconference Technician

CompanyNorthrop Grumman
LocationLakewood, WA, USA
Salary$35 – $35
TypeFull-Time
DegreesBachelor’s, Associate’s
Experience LevelJunior, Mid Level

Requirements

  • One of the following: High school diploma or GED with a minimum of 5 years of audio / visual (A/V) experience, Associate’s degree in A/V, media technology, or related discipline with a minimum of 3 years of A/V experience, Bachelor’s degree in A/V, media technology, or related discipline with a minimum of 1 year of A/V experience
  • Active U.S. Department of Defense (DoD) Secret security clearance
  • Experience with Microsoft Teams
  • Experience with Microsoft Outlook
  • Proficient in Microsoft Power Point, Excel, Word
  • Must be able to work on-site at Joint Base Lewis-McChord in Washington
  • Must be able to travel as needed (up to 10% of the time)

Responsibilities

  • Sets up, tests, maintains, operates, and troubleshoots Non-classified Internet Protocol (NIPR) and Secret Internet Protocol Router Network (SIPR) video teleconferencing (VTC) equipment
  • Works independently as the MTC liaison when coordinating and scheduling secure and unclassified VTC briefings, conferences, and training events with customers and representatives
  • Fields frequent interactions with the customer as well as outside customer contacts on routine and spontaneous matters
  • Makes independent decisions which may impact the organization’s operations and services
  • Uses Microsoft Outlook calendars and Microsoft Teams for scheduling and coordination

Preferred Qualifications

  • Formal VTC training certification
  • General knowledge of Cisco WebEx Code Plus