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Manager – Global Office Operations & Facilities
| Company | Klaviyo |
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| Location | Boston, MA, USA |
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| Salary | $96800 – $145200 |
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| Type | Full-Time |
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| Degrees | |
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| Experience Level | Senior |
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Requirements
- 5+ years of experience in office / facilities operations, corporate real estate, property management, or a related field
- Able to thrive in a lightning fast-paced, dynamic, and global environment
- Strategic thinker with outstanding problem-solving and analytical skills
- Strong background in lease administration, landlord relations, and external service provider management
- Outstanding interpersonal, leadership, and stakeholder management skills, with the proven ability to collaborate effectively across teams and geographies
- Experience with business continuity, crisis management, and aligning operational solutions to organizational needs
- Highly organized, skilled at managing multiple projects and (at times, conflicting) priorities simultaneously
- Tech-savvy, data-driven, and proficient using real estate/workplace management tools and platforms
- Adept at interpreting complex lease agreements and real estate contracts
- Available to work from the Boston, MA office and travel up to 25% of the time, domestically or internationally
Responsibilities
- Support Klaviyo’s real estate strategy by identifying opportunities for portfolio optimization and alignment with organizational objectives, driving both efficiency and scalability
- Build and maintain strong relationships with landlords, property managers, and third-party service providers, ensuring seamless operations and rapid response to issues
- Oversee budgets for office operations, conduct audits, verify expense accuracy, and proactively identify cost-saving opportunities
- Leverage technology and data to improve facility and office management, space utilization, and operational processes
- Collaborate closely with Finance, Legal, HR, IT, Security, and other internal partners to contribute to achieve enterprise-wide goals
- Analyze occupancy, spend, and employee satisfaction data; report insights to leadership and leverage analytics to drive continuous improvement
- Ensure all properties operate safely and comply with all applicable health, safety, and environmental regulations. Proactively manage risk and address issues as they arise
- Contribute to various special projects, as-needed
Preferred Qualifications
No preferred qualifications provided.
