Support Services Technician

Support Services Technician

Requirements

• High School Diploma or Equivalent
• 6 months of relevant experience Included job profile tasks and/or other related experience.

Responsibilities

• Work as a team member helping others to contribute to the overall success of Corewell Health. Refer to the job profile of the duties being performed.
• Communicates effectively with all hospital staff, visitors, patients/residents to ensure the highest level of customer service and care for our patients/residents, including greeting and assisting in hospital navigation.
• Completes special projects as assigned, with specific direction.
• Provides training and ongoing instruction to new and existing Support Services staff.
• Acts as team lead during uplines absence and reports work-related issues to upline.
• Assigns, coordinates, inspects employee work assignments, and completes quality assurance inspections.
• Ensure that services are provided in accordance with state and federal regulations, accreditation and compliance requirements, and organizational policy.
• Navigate between campus locations to support needed operations.

Preferred Qualifications

• 1 year of relevant experience Customer service and/or other related experience Preferred
• 6 months of relevant experience Leadership Experience
• CRT-Basic Life Support (BLS) – AHA American Heart Association Patient Transport 90 Days.
• CRT-Basic Life Support (BLS) – ARC American Red Cross Patient Transport 90 Days.
• CRT-Health Care Environmental Services Technician (CHEST) – AHE Association for the Healthcare Environment Environmental Services 1 Year.
• CRT-ServSafe Manager – NRA National Restaurant Association Nutrition Services 90 Days.
• CRT-ServSafe Allergen – NRA National Restaurant Association Nutrition Services 90 Days.
• CRT-ServSafe Handler – NRA National Restaurant Association Nutrition Services 90 Days.