Key Account Collector

Key Account Collector

Requirements

• Strong problem-solving skills
• Strong decision-making skills
• Strong analytical skills
• Ability to recognize priority tasks
• Ability to multi-task in a high-paced environment
• Self-motivated
• Dedicated
• Organized
• Ability to work independently
• Demonstrate proficiency with MS Office Suite, primarily Excel, Word, V-lookup, Pivot tables, and Outlook
• Ability to communicate clearly and professionally, both verbal and written
• Strong teamwork skills
• Strong detail orientation skills
• Excellent Communicator

Responsibilities

• Responsible for an assigned Accounts Receivable portfolio of major distributor’s accounts
• Monitor Aging report regularly; notify customers of past-due invoices promptly and follow up regularly
• Research and resolve a high volume of customer deductions/chargebacks pertaining to shipping violation claims, allowances, discounts, damages, pricing, RMA’s, and shortages
• Interact with internal departments during the process of validating deductions
• Dispute invalid deductions within the claim’s expiration time frame, and follow through until resolved
• Prepare and submit necessary adjustments for processing
• Reconciliation of RMA deductions
• Maintain updated notes in Excel spreadsheet and ERP system
• Perform other related duties as assigned

Preferred Qualifications

• 3+ years of strong experience in chargeback reconciliation of Major accounts – retail industry preferred
• Experience in handling EDI accounts
• Familiar with obtaining payment information and necessary documentation from Vendor Portals
• Experience in performing intense account reconciliation