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Senior Trust Officer – Special Needs Trust Services
| Company | Wells Fargo |
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| Location | Pasadena, CA, USA |
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| Salary | $80400 – $143000 |
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| Type | Full-Time |
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| Degrees | JD |
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| Experience Level | Senior |
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Requirements
- 4+ years of Fiduciary Products experience or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Responsibilities
- Administer Special Needs Trusts individually and as part of a team for the benefit of beneficiaries with varying degrees of disability and/or incapacity
- Work with trust partners, attorneys, caseworkers, and other professionals to ensure that Special Needs Trusts are administered in conformity with trust provisions, bank policies, Social Security regulations, Medicaid regulations, and other legal requirements
- Work with families of disabled individuals and field trust officers to determine needs of beneficiaries and appropriate distributions from trusts
- Administer trusts in a manner that prevents disqualification of beneficiaries from SSI/Medicaid and other means tested government benefit programs
- Work with a variety of professionals, including attorneys, tax professionals, social workers, case managers, and health care professionals to develop and offer solutions to problems facing disabled individuals and their families
- Identify risk issues on Special Needs Trust accounts, and work to resolve such issues
- Coordinate with business partners regarding investment management issues
- Identify issues and research across jurisdictions
- Create, enhance, and expand customer relationships
- Review and analyze large, complex business trust asset portfolio challenges that require an in depth evaluation of variable factors
- Develop new business through servicing customers and interaction with external resources
- Manage probate and trust estates following the death of an existing Wells Fargo client
- Oversee complex, unique needs of estates and trusts during the death settlement process
- Resolve moderately complex trust asset portfolio issues and lead Fiduciary team to meet servicing deliverables
- Consult with outside attorneys, accountants, and other Centers of Influence in managing and controlling risk
- Ensure that the trust account is managed in compliance with the governing document, bank policy and procedure, as well as with statutory and common law requirements
- Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
Preferred Qualifications
- Experience administering Special Needs Trusts
- Experience attending and participating in court hearings
- J.D. and/or CTFA preferred
- Strong leadership, communication and presentation skills with the ability to explain difficult financial, tax and legal concepts to internal partners and clients
- Ability to work effectively within a team and build strong working relationships across business channels and at all levels of management
- Demonstrate a high level of organizational skills, including time and priority management
- Collaborate effectively with relationship team members, client’s advisors and other colleagues
- Solutions-oriented and able to operate within a diverse, fast-paced environment
- Strong conflict resolution skills
