Customer Service Representative
| Company | HUB |
|---|---|
| Location | Irving, TX, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Junior |
Requirements
- Requires a working knowledge of Windows computer environment & Office software especially Excel.
- Prior P&C Insurance, Mortgage, or Forced Placed Insurance related experience is a plus.
- Required Experience: 1-2 years of relevant experience.
Responsibilities
- Responsible for answering telephone call inquiries (inbound/outbound) and promoting good will with customers.
- Relies on instructions and pre-established guidelines to perform the functions of the job designed to help representatives achieve our goals.
- Maintains at least minimum proficiency results for productivity (required to process data entry in addition to calls) and quality of work performed.
- Develops and maintains positive working relationships.
- Supports Company by maintaining minimum performance standards based on company service commitments as well as individual goals.
- Reports to a CS Supervisor.
Preferred Qualifications
-
No preferred qualifications provided.